Privacy Policy

FLUX-GERÄTE GMBH
Talweg 12
D-75433 Maulbronn
Tel.+49 (0) 7043 101-0
E-mail info@flux-pumpen.de
Website www.flux-pumps.com

You can reach our Data Protection Officer via: datenschutz@flux-pumpen.de

When you visit our website, the browser on your device automatically sends information to our website’s server. This information is temporarily stored in a so-called log file. The following information is collected automatically without any action on your part and stored until it is automatically deleted:

• IP address of the requesting computer,
• Date and time of access,
• Name and URL of the file accessed,
• Website from which the access originated (referrer URL),
• Browser used and, if applicable, your computer’s operating system, as well as the name of your Internet service provider. 

We process the aforementioned data for the following purposes:

• To ensure a smooth connection to the website,
• to ensure a convenient user experience on our website, 
• to evaluate system security and stability, and
• for other administrative purposes.

The legal basis for data processing is Article 6(1)(f) of the GDPR. Our legitimate interest stems from the purposes of data collection listed above. Under no circumstances do we use the collected data to draw conclusions about your identity. In addition, we use cookies and analytics services when you visit our website. You can find further details on this under “Cookies” and “Analytics/Tracking Cookies” in this Privacy Policy. 

When you subscribe to our newsletter, this is based on the legal grounds that you have given us your consent to do so (Art. 6(1)(a) GDPR). You can opt out of receiving the newsletter at any time by clicking the unsubscribe link at the bottom of each newsletter or by sending us an informal email with the subject line “Unsubscribe from newsletter” to datenschutz@flux-pumpen.de.

We use the rapidmail service to send and manage our newsletter. The provider is:
rapidmail GmbH
Wentzingerstraße 217
79106 Freiburg im Breisgau
Germany

rapidmail processes the data on our behalf for the purpose of sending, managing, and technically handling the newsletter. To this end, we have entered into a data processing agreement with rapidmail in accordance with Art. 28 of the GDPR.

For more information on data protection at rapidmail, please visit: https://www.rapidmail.de/datenschutz

If you have any questions, we offer you the option to contact us using a form provided on our website. To do so, you must provide a valid email address, as well as your title, last name, first name, phone number, company name, street, house number, zip code, city, country, and your inquiry so that we know who the request is from and can respond to it. Data processing for the purpose of contacting us is carried out in accordance with Article 6(1)(a) of the GDPR based on your voluntary consent. The personal data we collect when you use the contact form will be automatically deleted once your inquiry has been processed.

We process your information to provide you with the white paper and to contact you once regarding the download.

To do so, you must provide a valid email address, as well as your title, last name, and first name. Additional information is optional. Data processing for providing the download is based on Article 6(1)(b) of the GDPR (pre-contractual measures), and data processing for a one-time, factual contact is based on Article 6(1)(f) of the GDPR (legitimate interest).

When you submit data to us using the form provided on the website, this is done on the basis of your consent pursuant to Article 6(1)(a) of the GDPR.

This includes company information, contact person details, return information, order details, and device information. You may also upload files related to the RMA.

We use the data submitted via the registration form to process your return. FLUX-GERÄTE GMBH or third parties will not use this data for any other purpose at any time.

We use cookies on our website. These are small files that your browser automatically creates and that are stored on your device (laptop, tablet, smartphone, etc.) when you visit our site. Cookies do not cause any damage to your device and do not contain viruses, Trojans, or other malware.

The cookie stores information related to the specific device you are using. However, this does not mean that we thereby gain direct knowledge of your identity.

The use of cookies serves, on the one hand, to make your experience with our website more enjoyable. For example, we use so-called session cookies to recognize that you have already visited individual pages of our website. These are automatically deleted when you leave our site.

In addition, to optimize user-friendliness, we also use temporary cookies that are stored on your device for a specific, predetermined period of time. If you visit our site again to use our services, the system automatically recognizes that you have previously visited us and recalls the entries and settings you made, so you do not have to re-enter them.

We also use cookies to collect statistical data on the use of our website and to evaluate this data for the purpose of optimizing our offerings for you (see Analysis/Marketing Cookies). These cookies allow us to automatically recognize that you have previously visited our site when you return. These cookies are automatically deleted after a defined period of time.

The data processed by cookies is necessary for the purposes mentioned above to safeguard our legitimate interests and those of third parties in accordance with Article 6(1)(f) of the GDPR.

Most browsers automatically accept cookies. However, you can configure your browser so that no cookies are stored on your computer or so that a notification always appears before a new cookie is created. Completely disabling cookies, however, may prevent you from using all features of our website.

Consent with Usercentrics

This website uses Usercentrics’ consent technology to obtain your consent to the storage of certain cookies on your device or to the use of certain technologies, and to document this in compliance with data protection regulations. The provider of this technology is Usercentrics GmbH, Sendlinger Straße 7, 80331 Munich, website: https://usercentrics.com/en/ (hereinafter “Usercentrics”).

When you visit our website, the following personal data is transmitted to Usercentrics:

• Your consent(s) or the revocation of your consent(s)
• Your IP address
• Information about your browser
• Information about your device
• The time of your visit to the website
• Geolocation

In addition, Usercentrics stores a cookie in your browser to associate the consents you have granted—or their revocation—with your account. The data collected in this manner is stored until you request that we delete it, delete the Usercentrics cookie yourself, or the purpose for storing the data no longer applies. Mandatory statutory retention requirements remain unaffected.

Usercentrics is used to obtain the legally required consents for the use of certain technologies. The legal basis for this is Article 6(1)(c) of the GDPR.

We have entered into a data processing agreement with Usercentrics in accordance with Article 28 of the GDPR.

Tracking Tools:

The tracking measures listed below and used by us are carried out on the basis of Article 6(1)(a) of the GDPR and your consent. We use these tracking measures to ensure that our website is designed to meet your needs and to continuously optimize it. We also use these tracking measures to collect statistical data on the use of our website and to evaluate this data for the purpose of optimizing our offerings for you. These interests are to be regarded as legitimate within the meaning of the aforementioned provision. The respective data processing purposes and data categories can be found in the corresponding tracking tools.

a) Google Analytics 4.0
This website uses Google Analytics 4.0, a service provided by Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“Google”), which enables the analysis of website usage.
When using Google Analytics 4.0, so-called “cookies” are used by default. Cookies are text files that are stored on your device and enable an analysis of your use of a website.
In Google Analytics 4.0, IP address anonymization is enabled by default. Due to IP anonymization, your IP address is truncated by Google within member states of the European Union or in other signatory states to the Agreement on the European Economic Area. According to Google, the IP address transmitted by your browser as part of Google Analytics is not combined with other Google data.
On our behalf, Google uses this and other information to evaluate your use of the website, to compile reports on your website activities and usage behavior, and to provide us with other services related to your website usage and internet usage.

We use Google Signals. This feature allows Google Analytics to collect additional information about users who have enabled personalized ads in their Google Account and linked their internet-enabled devices to their Google Account. Google Analytics 4.0 can perform cross-device analysis and generate statistics based on this data for remarketing campaigns. You have the option to disable the “personalized ads” feature in your Google Account settings, thereby turning off cross-device analysis in connection with Google Signals. To do so, follow the instructions on this page: https://support.google.com/ads/answer

Google Analytics 4.0 also enables the creation of statistics regarding the age, gender, and interests of website users through a special feature called “demographic characteristics,” based on an analysis of interest-based advertising and using third-party information. This makes it possible to identify and distinguish between different user groups on the website for the purpose of tailoring marketing measures to specific target audiences. However, data collected via “demographic characteristics” cannot be attributed to any specific individual and therefore cannot be linked to you personally. 
The data collected through the use of Google Analytics 4 is retained for 2 or 14 months and then deleted.
You can also prevent the storage of cookies from the outset by adjusting your browser settings accordingly. However, if you configure your browser to reject all cookies, this may result in limited functionality on this and other websites. For
more information on the terms of use for Google Analytics and Google’s privacy policy, please visit marketingplatform.google.com/about/analytics/terms/de/ 

b) Google Tag Manager
We use a service called Google Tag Manager provided by Google. “Google” is a group of companies consisting of Google Ireland Ltd. (the service provider), Gordon House, Barrow Street, Dublin 4, Ireland; Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, as well as other affiliates of Google LLC.
Google Tag Manager is a support service and processes personal data itself only for technically necessary purposes. Google Tag Manager is a tag management system that allows tags to be managed centrally. Tags are small pieces of code that can track activities. The Tag Manager allows you to control when a specific tag is triggered. In addition, other components may be loaded that may, in turn, collect data. Google Tag Manager does not access this data. For more information about Google Tag Manager, visit
https://policies.google.com/privacy
On our website, we link to the Google Maps service. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.We do not transfer personal data to 
Google simply by visiting our website; such a transfer occurs only when you click on the corresponding link to Google Maps. In this case, you leave our website, and Google’s privacy policy applies.
The purpose of this link is to provide a user-friendly display of our location and to make it easier for you to plan your trip here. The legal basis for this link is Article 6(1)(f) of the GDPR. Our legitimate interest lies in making it easy for you to find our company.

We do not use so-called social media plugins (SHARE and LIKE buttons) on our website, as these may involve the direct transfer of data. However, our
website offers you the option to access our social media profiles via an external link.
Please note that when you use this link, you will be redirected to a third-party website, and we have no control over the extent to which your data is processed by the respective social media provider. You can obtain information about this on the website of the respective website operator. 

If you would like to know to what extent we process your data through our social media accounts, you can find this information under “Social Media Accounts.”

a) Facebook
For the information service offered here, we use the technical platform and services of Meta Platforms Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland (“Facebook”).

Collection and Storage of Personal Data, as well as the Nature and Purpose of Its Use
The data collected about you when using the service is processed by Meta Platforms Ireland and may be transferred to countries outside the European Union. This includes, among other things, your IP address, the application used, details about the device you are using (including device ID and application ID), information about websites you visit, your location, and your mobile carrier.
This information is used to provide us, as the operator of the Facebook page, with statistical information about the use of the Facebook page. Facebook provides further information on this at the following link: www.facebook.com/help/pages/insights
The statistical information provided to us by Facebook is anonymized and does not allow for any conclusions to be drawn about individual users. However, this does not necessarily mean that data collection and processing by Facebook itself are anonymized. If you
use interactive features on our Facebook page, such as the “Like” button or the comment feature, additional personal data becomes visible to FLUX-GERÄTE GMBH, which allows for direct user identification.
For information on how to manage or delete information held about you, please visit the following Facebook support pages:
Meta Privacy Center
The processing of your data is necessary for the purposes stated to safeguard our legitimate interests pursuant to Article 6(1)(f) of the GDPR.

b) LinkedIn
We use the technical platform and services of LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland (“LinkedIn”) for the short-message service offered here.

Collection and storage of personal data, as well as the nature and purpose of its use:
The data collected about you when using the service is processed by LinkedIn and may be transferred to countries outside the European Union. This includes, among other things, your IP address, the application used, details about the device you are using (including device ID and application ID), information about websites you visit, your location, and your mobile service provider. This information is used to provide us, as the operator of the LinkedIn page, with statistical information about the use of the LinkedIn page.
The statistical information provided to us by LinkedIn is anonymized and does not allow for the identification of individual users. However, this does not necessarily mean that data collection and processing by LinkedIn itself is anonymized.If you
use interactive features on our LinkedIn page, such as the “Like” button or the comment feature, additional personal data becomes visible to FLUX-GERÄTE GmbH, which allows for direct user identification.
Information about the processing of personal data by LinkedIn can be found in LinkedIn’s Privacy Policy, which is available via the following link:
www.linkedin.com/legal/privacy-policy. The processing of your data is necessary for the purposes stated above to safeguard our legitimate interests pursuant to Art. 6(1)(f) of the GDPR.

c) XING
We use the technical platform and services of New Work SE, Am Strandkai 1, 20457 Hamburg, Germany (“XING”) for the short message service offered here. 
Collection and Storage of Personal Data, as well as the Nature and Purpose of Its Use
The data collected about you when using the service is processed by XING and may be transferred to countries outside the European Union. This includes, among other things, your IP address, the application used, details about the device you are using (including device ID and application ID), information about the web pages you visit, your location, and your mobile service provider. This information is used to provide us, as the operator of the XING site, with statistical information about the use of the XING site.
The statistical information provided to us by XING is anonymized and does not allow for any conclusions to be drawn about individual users. However, this does not necessarily mean that data collection and processing by XING itself is anonymized. If you
use interactive features on our XING page, such as the “Like” button or the comment feature, additional personal data becomes visible to FLUX-GERÄTE GmbH, which allows for direct user identification. This use generally requires the visitor to be logged in to XING.
Information about XING’s processing of personal data can be found in XING’s privacy policy, which is available via the following link: privacy.xing.com/de/datenschutzerklaerung
The processing of your data is necessary for the stated purposes to safeguard our legitimate interests pursuant to Art. 6(1)(f) of the GDPR.

d) Instagram
We use the technical platform and services of Meta Platforms Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland (“Facebook”) for the information service offered here.
Collection and Storage of Personal Data, as well as the Nature and Purpose of Its Use
: The data collected about you when using the service is processed by Meta Platforms Ireland and may be transferred to countries outside the European Union. This includes, among other things, your IP address, the application used, details about the device you are using (including device ID and application ID), information about websites you visit, your location, and your mobile service provider.
This information is used to provide us, as the operator of the Instagram page, with statistical information about the use of the Instagram page.Instagram
provides further information on this at the following link: privacycenter.instagram.com/policy/

The statistical information provided to us by Instagram is anonymized and does not allow for any conclusions to be drawn about individual users. However, this does not necessarily mean that data collection and processing by Instagram itself is anonymized. 
Information on how you can manage or delete information about yourself can be found on the following Facebook Support pages:
about.instagram.com/safety
The processing of your data is necessary for the purposes stated above to safeguard our legitimate interests pursuant to Article 6(1)(f) of the GDPR.

For the information service offered here, we use the technical platform and services of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (“YouTube”).

Collection and Storage of Personal Data, and the Nature and Purpose of Its Use
The data collected about you when using the service is processed by YouTube and may be transferred to countries outside the European Union. This includes, among other things, your IP address, the application you are using, details about the device you are using (including device ID and application ID), information about the webpages you visit, your location, and your mobile carrier.
This information is used to provide us, as the operator of the YouTube channel, with statistical information about the use of the YouTube channel.YouTube provides further information on this at the following link: 
www.youtube.com/intl/ALL_de/howyoutubeworks/privacy/ .The statistical information provided to us by YouTube is anonymized and does not allow for any conclusions to be drawn about individual users. However, this does not necessarily mean that data collection and processing by YouTube itself are anonymized. If you use interactive features on our YouTube channel, such as the “Like” button or the comment feature, additional personal data will become visible to FLUX-GERÄTE GMBH, which allows for direct user identification.
Information on how YouTube processes your personal data can be found in the following privacy policy: policies.google.com/privacy
The processing of your data is necessary for the purposes stated above to safeguard our legitimate interests pursuant to Article 6(1)(f) of the GDPR.

We provide a whistleblower system on our website through which you can report possible legal violations.

When you use the whistleblower system, we process personal data to the extent that you provide it or that it is relevant to the report. This may include, in particular, information about the person making the report (unless it is anonymous) as well as about the individuals and circumstances mentioned in the report.

The purpose of the processing is to receive, review, and handle reports, as well as to comply with legal obligations, in particular under the Whistleblower Protection Act.

The legal basis is Article 6(1)(c) of the GDPR (legal obligation) and Article 6(1)(f) of the GDPR (legitimate interest in investigating legal violations and ensuring compliance).

If we engage a service provider to operate the whistleblower system, this is done on the basis of a data processing agreement in accordance with Article 28 of the GDPR.

The data will be stored only for as long as necessary to process the report and to fulfill legal obligations.

Further information is available directly within the whistleblower system.

You have the following rights:

• the right of access (Art. 15 GDPR)
• the right to rectification (Art. 16 GDPR)
• the right to erasure (Art. 17 GDPR)
• the right to restriction of processing (Art. 18 GDPR)
• the right to object (Art. 21 GDPR)
• The right to data portability (Art. 20 GDPR)

To exercise your rights, you may contact us using the contact information provided above.

If you believe that data processing on our website raises concerns regarding data protection, you may also contact the data protection supervisory authority with jurisdiction over you. You can find the supervisory authority responsible for your area on the website of the Federal Commissioner for Data Protection and Freedom of Information at the following link:
www.bfdi.bund.de/en

Data Protection for Job Applications and the Application Process
The data controller collects and processes applicants’ personal data for the purpose of conducting the application process. This processing may also take place electronically. This is particularly the case when an applicant submits the relevant application documents electronically, for example, via email to the data controller. If the data controller enters into an employment contract with an applicant, the data provided will be stored for the purpose of administering the employment relationship in accordance with legal requirements. If the data controller does not enter into an employment contract with the applicant, the application documents will be automatically deleted three months after notification of the rejection decision, provided that no other legitimate interests of the data controller preclude such deletion. Other legitimate interests in this context include, for example, the burden of proof in proceedings under the General Equal Treatment Act (AGG).

FLUX GDPR Applicant Information

Information on the processing of customer and supplier data pursuant to Articles 13 and 14 of the EU GDPR can be found in the following document: DSGVO_DE-EN-FR.pdf

During your visit to our website, we use the widely adopted SSL (Secure Socket Layer) protocol in conjunction with the highest encryption level supported by your browser. This is typically 256-bit encryption. If your browser does not support 256-bit encryption, we use 128-bit v3 technology instead. You can tell whether a particular page on our website is being transmitted securely by the closed key or lock icon displayed in the status bar at the bottom of your browser. We also employ appropriate technical and organizational security measures to protect your data against accidental or intentional manipulation, partial or complete loss, destruction, or unauthorized access by third parties. Our security measures are continuously improved in line with technological developments.

This Privacy Policy is currently in effect as of July 2026. As our website and the services we offer through it continue to evolve, or due to changes in legal or regulatory requirements, it may become necessary to amend this Privacy Policy.